Welcome to Ergot Office Furniture Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium ergonomic office solutions. By accessing ergotfurniture.com and placing an order, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Account Security

You may browse our product offerings without creating an account. For purchases, you must provide accurate information and maintain the confidentiality of your account credentials.

1.2 Intellectual Property Rights

All content on this website, including product designs, images, text, and logos, is the exclusive property of Ergot Office Furniture Shop and protected by international copyright laws. Unauthorized use is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our ergonomic office solutions including:

  • Height-adjustable desks and standing desks
  • Specialized filing solutions (vertical/lateral/mobile cabinets)
  • Commercial-grade furniture bundles
  • Workspace accessories (monitor mounts, CPU holders)

While we strive for accuracy, slight variations in color or materials may occur. Product images are for illustrative purposes only.

2.2 Professional Use

Our products are designed for commercial office environments. Proper assembly and use according to included instructions is required to maintain warranties.

3. Ordering and Payment

3.1 Order Process

Order confirmation constitutes our acceptance of your offer to purchase. We reserve the right to refuse orders that appear fraudulent or exceed reasonable quantities.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. You authorize us to charge the full amount to your selected payment method.

3.3 Pricing and Taxes

All prices are in USD. Customers are responsible for any applicable customs duties or import taxes in their region.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after dispatch)
  • Free Shipping: Via EMS for orders over $50 (15-25 business days after dispatch)

We ship worldwide except certain Asian regions and remote areas. Processing time is 1-2 business days.

4.2 Delivery Responsibilities

You must:

  • Provide accurate shipping information
  • Inspect deliveries immediately for damage
  • Report shipping issues within 48 hours

Risk of loss transfers to you upon delivery to the carrier.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for:

  • Unused products in original condition
  • Items with intact original packaging
  • Products accompanied by proof of purchase

5.2 Non-Returnable Items

The following cannot be returned:

  • Fireproof File Cabinets (specialized protective materials)
  • HON 10500 Commercial Furniture Bundles (custom configurations)
  • Any assembled products or items with removed protective seals

5.3 Return Process

To initiate a return:

  1. Email [email protected] within 15 days
  2. Complete our Return Request Template
  3. Await approval and instructions
  4. Ship using original packaging (customer pays return shipping)

5.4 Refund Processing

Refunds are issued to the original payment method within 3-5 business days after we receive your return. Shipping costs are non-refundable.

6. Warranties and Liability

6.1 Product Warranties

Manufacturer warranties apply to all products. Specific warranty information is included with each product.

6.2 Limitation of Liability

Ergot Office Furniture Shop shall not be liable for:

  • Incidental or consequential damages
  • Improper assembly or use contrary to instructions
  • Normal wear and tear
  • Events beyond our reasonable control

Our total liability shall not exceed the purchase price of the product in question.

7. General Provisions

7.1 Governing Law

These Terms shall be governed by the laws of the State of Colorado, USA.

7.2 Changes to Terms

We reserve the right to modify these Terms at any time. Continued use after changes constitutes acceptance.

7.3 Contact Information

For questions about these Terms:

Ergot Office Furniture Shop
5712 Saulsbury Street, Arvada, CO 80002
Email: [email protected]

Thank you for choosing Ergot Office Furniture Shop for your professional workspace needs. We’re committed to your satisfaction with our premium ergonomic solutions.