FAQ

At Ergot Office Furniture Shop, we specialize in ergonomic and functional office solutions including height-adjustable desks, file cabinets (vertical, lateral, fireproof, and mobile), monitor mounts, CPU holders, and commercial furniture bundles. Our products are designed to transform workspaces with comfort and efficiency.

Absolutely! Our product range caters to professionals working from home as well as businesses furnishing corporate spaces. From compact pedestal files for home offices to HON 10500 Commercial Furniture Bundles for large workplaces, we have solutions for every workspace need.

Our height-adjustable tables (including sit & stand desks) feature ergonomic designs that promote better posture and productivity. They’re built with durable materials and smooth adjustment mechanisms, making them perfect for dynamic work environments.

We accept Visa, MasterCard, JCB, and PayPal for your convenience. All transactions are processed securely through encrypted channels.

Yes, we prioritize your security. Our payment processing uses industry-standard encryption, and we never store your full payment details on our servers.

To modify your order, please contact us immediately at [email protected]. We process orders quickly (within 1-2 business days), so timely communication is essential for changes.

We offer seamless global delivery to most regions worldwide, excluding some Asian countries and remote areas. Our professional carriers ensure your office furniture arrives safely wherever you are.

Express Shipping (10-15 business days): $12.95 flat rate via DHL or FedEx with priority processing and real-time tracking.
Free Standard Shipping (15-25 business days): Free on orders over $50 via EMS, ideal for bulk orders with tracking provided.

All orders undergo a 1-2 business day quality check before shipping. You’ll receive a tracking number via email once your items are dispatched.

Yes, both express and standard shipping options include tracking. You’ll receive your tracking number via email once your order ships.

International customers should check local customs regulations for office furniture imports. While we handle all export documentation, any applicable import duties or taxes are the customer’s responsibility.

We offer a 15-day return policy from the delivery date. Items must be in original condition with all packaging. Please contact our team at [email protected] to initiate a return.

Customers are responsible for return shipping costs unless the return is due to our error or defective product. We recommend using a trackable shipping method for returns.

Once we receive your returned item, refunds are processed within 5-7 business days. The timing for the refund to appear in your account depends on your payment provider.

Our dedicated team is available via email at [email protected]. We typically respond within 24 hours during business days (Monday-Friday).

Ergot Office Furniture Shop
5712 Saulsbury Street
Arvada, US 80002
(Please note this is our operational address; all sales are conducted online)

For metal file cabinets, regularly dust with a soft cloth. Avoid harsh chemicals – mild soap and water work best. For fireproof models, check the manufacturer’s guidelines for specific care instructions.

Keep the mechanism clean from dust and debris. Avoid placing excessive weight on the desk, and periodically check all screws and fittings to ensure they remain tight.